Refund Policy
Effective Date: January 18, 2026 · Last updated: May 2026
All payments on Sakar are made via Myanmar mobile wallet or bank transfer. Pay slips are reviewed manually by an admin before access is granted.
1. Course Enrollments
- Before your pay slip is approved: Contact us before admin approval to receive a full refund. No access has been granted at this point.
- Within 7 days of activation, less than 20% of content accessed: Full refund available. Contact us with your payment receipt and registered email.
- After 7 days, or more than 20% of content accessed: Refunds are not available, as substantial course content has been consumed.
2. Sakar Pro Subscriptions
- Before admin approval: Full refund. Contact us before your screenshot is reviewed.
- Within 7 days of activation, less than 20% of Pro content accessed: Full refund available.
- After 7 days or more than 20% accessed: Non-refundable.
3. Duplicate Payments
If you are charged more than once for the same product due to a technical error, we will refund the duplicate charge in full. Contact us immediately with the transaction details and dates.
4. How to Request a Refund
Email academic.sakar@gmail.com with:
- Your registered email address
- The product you are requesting a refund for (course name or subscription plan)
- The payment date and amount
- Your reason for the refund request
We aim to respond to all refund requests within 2 business days.
5. Exceptions
Refunds will not be issued for accounts suspended or terminated due to violations of our Terms of Service.